33rd Street Station (IRT Lexington Avenue Line)300 m
Bus
Bus stop100 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 85 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness club
Cycling
Yoga class
Services
Valet parking
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
11 East 31St Street,
New York,
New York,
United States,
10015,
New York State
Map view
street view
11 East 31St Street,
New York,
New York,
United States,
10015,
New York State
City landmarks
20 West 34th Street
Empire State Building
960 m
Square
Times Square
1.7
km
Landmark
Rockefeller Center
1.7
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.7
km
Park
The High Line
2.9
km
Park
Bryant Park
1.1
km
Park
Central Park
4.2
km
Library
New York Public Library
870 m
Square
Macy's
650 m
Church
St. Patrick's Cathedral
1.6
km
Stadium
Madison Square Garden
860 m
Park
Washington Square Park
2.0
km
405 Lexington and 42nd St.
Chrysler Building
1.3
km
Square
Herald Square
640 m
175 5th Ave At 23rd St.
Flatiron Building
800 m
Museum
Madame Tussauds New York
1.5
km
Museum
The Museum of Modern Art
1.9
km
Park
Madison Square Park
640 m
Mall
Fifth Avenue
1.6
km
Tower
Trump Tower
2.0
km
Market
Union Square
1.3
km
121 Wooster St
Bowery
3.0
km
150 E 36th St # 158
Sniffen Court Historic District
730 m
Museum
Rubin Museum of Art
1.7
km
Museum
The Metropolitan Museum of Art
4.1
km
Public Building
United Nations Headquarters
1.9
km
Nearby
New York City
Manhattan Skyline
320 m
Library
The Morgan Library & Museum
590 m
Museum
Museum of Sex
410 m
Restaurants
Eataly
700 m
200 5th Avenue
Il Pastaio di Eataly
780 m
200 5th Avenue
Ichiumi
220 m
6 E 32nd St
Her Name is Han
20 m
17 E 31st St
Bella Napoli
50 m
492 9th Ave
LamaLo
0 m
11 East 31st Street
Fields Good Chicken
150 m
148 Madison Ave
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
great location
helpful service
small rooms
pricey dining
8.0/10
Great
Rooms
7.9
Location
8.8
Service
8.8
Dining
6.9
Guest reviews
8.0/10
based on 8 reviews
8.4
8.4/10 based on 2244 reviews
Derek
United Kingdom,
January
2024
8.6/10
I arrived at the hotel, and the room was beautiful with a view of the Empire State building. However, there was a bit of noise against the metal plate coming from the bedroom that affected my stay. The service was warm and personal, with staff going out of their way to be welcoming and helpful, although at times they seemed a bit too cool for their customers. The location was convenient, close to great restaurants, markets, and shopping malls, but the lack of professionalism and room hygiene in some areas was noticeable. The dining experience was outstanding, offering healthy options to start the day right. The facilities were top-notch, making my stay enjoyable.
Rooms
8.0
The room was beautiful with a view of the Empire State building.
Service
9.0
The service was warm and personal, with staff going out of their way to be welcoming and helpful.
Location
8.0
The location was very convenient, close to great restaurants, markets, and shopping malls.
Dining
9.0
The dining experience was outstanding, offering healthy options to start the day right.
Facilities
9.0
The facilities were top-notch, making my stay enjoyable.
Jack
United Kingdom,
December
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were extremely comfortable, particularly the beds and linens, and smelled nice. However, they were super tiny, barely leaving any room to walk around. The service was very helpful, and Zack addressed our concerns promptly. The location was perfect, just a minute away from the Empire State Building and close to Fifth Avenue. The dining options were a bit overpriced and not to my liking, but I found other food choices nearby. Overall, a cozy hotel with a few minor drawbacks.
Rooms
7.0
The rooms were extremely comfortable with a nice smell but quite small.
Service
8.0
The service was very helpful and addressed our concerns promptly.
Location
9.0
The location was perfect, just a minute away from the Empire State Building.
Dining
6.0
The dining options were a bit overpriced, but I found other food choices nearby.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Richard
United Kingdom,
November
2023
7.8/10
The hotel is ideally situated for exploring New York City on foot, near various restaurants, markets, and shopping spots. The rooms lack a view and can be noisy with open windows, but it's worth the convenient location. The service was commendable with friendly staff always available, while the dining options may be a bit pricey compared to nearby alternatives.
Rooms
7.0
The rooms don't offer a view and can be noisy if windows are open, but they are comfortable for a good night's rest.
Service
9.0
The staff, especially at reception and Massoni, were always kind and available to assist with various services.
Location
9.0
The hotel's location is a major plus, being just around the corner from iconic landmarks like the Empire State Building and within walking distance of Penn Station and Madison Square Gardens.
Dining
6.0
The dining options are on the pricier side compared to nearby alternatives, but the healthy options are a good start to the day.
Facilities
8.0
The hotel offers a range of facilities that cater to various needs, ensuring a comfortable stay despite some minor drawbacks.
Jeremy
United Kingdom,
October
2023
8.2/10
The hotel's location is very convenient, close to multiple great restaurants, markets, and shopping malls. The rooms, though small, are nicely decorated and well laid out, making them feel more spacious. The service provided at the lobby counter was outstanding, adding to the unforgettable memories of my stay.
Rooms
8.0
Despite putting on the 'do not disturb sign,' the rooms were small but nicely decorated. However, the layout made them feel more spacious, especially for guests who paid for the top room.
Service
9.0
Location
9.0
The hotel's location is very convenient, near multiple great restaurants, markets, and shopping malls. It's just around the corner from the Empire State Building, making it a perfect spot for exploring the city.
Dining
7.0
The dining experience was good at Arlo Soho;
Facilities
8.0
The hotel facilities are well-maintained, offering services like dry cleaning, shops, laundry, valet parking, welcome drink, and tours/ticket assistance, enhancing the overall stay.
great location
small rooms
Robert
United States,
September
2023
7.6/10
Staying at this hotel was a great experience overall. The rooms were a bit small, but that's expected in New York. The service was top-notch, with helpful staff and great local knowledge. The location was convenient, close to many iconic spots and restaurants. The dining options were a bit pricey for what you get. The hotel facilities were decent, offering everything you need for a comfortable stay.
Rooms
7.0
The rooms felt a bit small, but that's typical for New York. They were clean and cozy, making it a comfortable stay.
Service
9.0
The service was beyond helpful; the staff went out of their way to assist with everything, from organizing cabs to providing a surprise for our anniversary.
Location
8.0
The hotel is extremely close to iconic spots like the Empire State Building and Madison Square, with a wide selection of great restaurants nearby.
Dining
7.0
The dining experience was good overall, but a bit unvaried and expensive for the portions served.
Facilities
7.0
The hotel facilities were decent, offering basic services for a comfortable stay.
Arnold
United States,
August
2023
8.2/10
I was pleasantly surprised by this hotel. The rooms, while small, were very practical and above all very comfy. The view from check-in to the room was amazing, despite the tired look that could use some TLC. Also, snagging a room during the 40% discount flash sale was a steal.
Rooms
8.0
The rooms, though small, were practical and above all very comfy.
Service
9.0
The service was super friendly and professional, especially at the lobby counter.
Location
9.0
The location of this hotel is superb in NYC, with easy access and amazing views of the Empire State Building. It's also a stone's throw away from Madison Square, subways, and right next to the Javits Center. Being near Penn Street Station for quick access to JFK Airport was a bonus.
Dining
6.0
Dining options were a little on the expensive side and quite limited in some of the restaurants.
Facilities
9.0
The facilities provided, including dry cleaning, shops/commercial services, laundry, valet parking, welcome drink, and tours/ticket assistance, were top-notch and greatly added to the overall experience.
Rex
United States,
June
2023
8.4/10
I had a wonderful stay at this hotel. The rooms were amazing, clean, and compact with modern facilities, making my stay so comfortable. The service was friendly and professional, adding to the overall pleasant experience. The location was perfect for exploring New York City, with an amazing view of the Empire State Building from the rooftop bar. However, there was a makeshift homeless camp nearby which was a downside. The dining experience was nice but could offer more variety, and the price and value for money were reasonable.
Rooms
9.0
The rooms were so clean and comfortable.
Service
8.0
The service was friendly and professional but relaxed and interested.
Location
9.0
The location was perfect for exploring New York City with a view of the Empire State Building, but there was a makeshift homeless camp nearby.
Dining
7.0
The dining experience was nice but could offer more choice of food.
Facilities
9.0
Great facilities with a comfortable bed, shower with excellent pressure, and friendly service.
Mary
United Kingdom,
May
2023
8.4/10
The hotel location is a real plus point with exceptionally clean and comfy rooms offering a compact layout for easy movement around the bed and storage of luggage. The shower was just what I needed, and the overall service was amazing with attentive and friendly staff. The dining options were nice but could have been more varied. The facilities were well-kept and enjoyable, making it a great value for money choice.
Rooms
9.0
The rooms are amazing, clean, and compact, perfect for moving around and storing luggage. The shower was a highlight.
Service
9.0
The service over all divisions of the business was amazing, with super attentive and friendly staff.
Location
9.0
The hotel's location is a real plus point, being extremely close to major New York attractions like the Empire State Building, Madison Square, and subways, offering amazing views. Perfect for meetings and conferences without feeling stuck in crowded areas.
Dining
7.0
The dining experience was nice but could offer more choice of food and vary from day to day.
Facilities
8.0
The facilities provided were good, offering everything needed for a comfortable stay.
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